Privacy Policy
Your Privacy Matters
At Mist & Cozy, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information including:
full name
email address
phone number
shipping and billing address
payment-related information
order history
IP address
browser and device information
website activity and usage data
Information may be collected when you:
place an order
contact support
subscribe to newsletters
browse our website
participate in promotions or campaigns
How We Use Your Information
We may use your information to:
process and manage orders
provide customer support
improve website experience
personalize shopping experience
send order updates and notifications
share promotional offers and marketing content
analyze website performance and traffic
prevent fraud and unauthorized activity
Payment Security
Mist & Cozy does not directly store sensitive payment information such as debit or credit card details.
Payments are securely processed through trusted third-party payment gateways and providers.
We encourage customers to review the privacy and security policies of payment providers used during checkout.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
improve user experience
remember preferences
analyze traffic and performance
personalize content and offers
By continuing to use our website, you consent to the use of cookies.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
We may use trusted third-party services for:
payment processing
shipping and logistics
analytics
advertising and marketing
customer communication
These third-party providers may collect and process data according to their own privacy policies.
Mist & Cozy is not responsible for the privacy practices of external websites or third-party services.
Data Protection
We take reasonable technical and organizational measures to help protect your personal information from:
unauthorized access
misuse
loss
disclosure
alteration
However, no online platform or digital transmission method can guarantee absolute security.
Marketing Communications
By providing your contact information, you may receive:
order updates
promotional emails
product announcements
marketing messages
You may unsubscribe from marketing communications at any time using the unsubscribe option provided in emails or by contacting support.
Your Rights
Depending on applicable laws and regulations, you may request:
access to your personal data
correction of inaccurate information
deletion of personal data
withdrawal of marketing consent
To make a request, please contact our support team.
Children’s Privacy
Mist & Cozy does not knowingly collect personal information from children under the age required by applicable laws.
If you believe a child has provided personal information, please contact us immediately.
Policy Updates
Mist & Cozy reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will become effective immediately after being posted on this page.
We encourage users to review this page periodically.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, contact us anytime.
Email Support
@mistandcozy
Thank You
Thank you for trusting Mist & Cozy.
We are committed to protecting your privacy while providing a secure and premium anime streetwear shopping experience.